Terms & Conditions

Last Updated: 9 October 2026

1. Introduction

Welcome to the Shivaay Clinic website. These Terms & Conditions govern your access to and use of our website, online appointment forms and the information and services made available through this website.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the website.

2. About Shivaay Clinic

Shivaay Clinic provides healthcare services focused on diabetes, obesity, lifestyle and metabolic health, along with other services listed on our website.

Our clinic locations are:

Vadodara Clinic
Phone: +91 78620 40878

Dahod Clinic
Address: Aashutosh Jal Vihar Society, Station Road, Dahod
Phone: +91 97240 40879

Information about services, consultation availability and clinic locations may be updated from time to time.

3. Website Information and Medical Disclaimer

The content on this website is provided for general educational and informational purposes only.

Information about diabetes, blood sugar management, obesity, nutrition, lifestyle, preventive healthcare and other medical topics is not a substitute for professional medical advice, diagnosis or treatment.

Every individual’s health condition and treatment requirements may differ. Do not disregard medical advice or delay seeking professional care because of information published on this website.

Always consult a qualified healthcare professional regarding your symptoms, test results, medicines, treatment options or other health concerns.

4. Appointment Requests

Our website may allow you to submit appointment requests by providing information such as your name, mobile number and preferred clinic location.

By submitting an appointment request, you agree that Shivaay Clinic or its authorized team may contact you using the details you provide to coordinate your request.

Submitting a form does not automatically confirm an appointment. Appointment confirmation depends on availability and communication from the clinic team.

You are responsible for providing accurate and current contact information.

5. WhatsApp and Third-Party Communication

Our website may redirect you to WhatsApp or other third-party platforms to contact the relevant clinic.

These services operate under their own terms, privacy policies and security practices. Shivaay Clinic does not control the operation of third-party platforms.

You should avoid sharing sensitive medical information through general messaging channels unless you are comfortable with the platform and the communication method being used.

6. Healthcare Services and Treatment

Healthcare services, treatment options and consultation availability depend on individual clinical needs and the services offered at the relevant clinic.

Information on this website does not guarantee a particular treatment outcome, recovery period or health result.

Any diagnosis or treatment recommendation requires appropriate professional assessment. Treatment decisions should be made in consultation with a qualified healthcare professional.

7. Accuracy of Website Content

We make reasonable efforts to keep the information on this website accurate and current. However, medical information, service descriptions, contact details and other website content may change.

We do not guarantee that all content will always be complete, current or free from errors.

Please contact the clinic directly to verify appointment availability, service details, location information or other time-sensitive information.

8. User Responsibilities

When using this website, you agree to:

Provide accurate information when submitting forms.
Use the website only for lawful purposes.
Avoid attempting unauthorized access to the website or its systems.
Avoid uploading or transmitting malicious code or harmful material.
Avoid using the website in a way that disrupts its operation or affects other users.
Respect applicable laws and the rights of others.

We may take reasonable steps to protect the website against misuse or unauthorized activity.

9. Intellectual Property

Unless otherwise stated, the website’s text, graphics, logos, design elements, photographs and other original content are owned by Shivaay Clinic or used with appropriate authorization.

You may access and use the content for personal, non-commercial informational purposes.

You must not reproduce, republish, distribute, modify or commercially use website content without prior permission from the relevant rights holder, except where permitted by applicable law.

10. Third-Party Links

This website may contain links to external websites, social media platforms or third-party services for convenience and additional information.

We do not control or guarantee the accuracy, availability, security or privacy practices of third-party websites.

Accessing third-party websites is at your own discretion and subject to their respective terms and policies.

11. Website Availability

We aim to keep the website accessible and functioning properly. However, uninterrupted availability cannot be guaranteed.

Access may occasionally be interrupted because of maintenance, technical issues, hosting problems, security measures or circumstances beyond our reasonable control.

We reserve the right to update, modify, suspend or discontinue website features where reasonably necessary.

12. Limitation of Liability

To the extent permitted by applicable law, Shivaay Clinic shall not be responsible for losses arising from reliance on general website information without appropriate professional consultation, temporary website unavailability, third-party website content or unauthorized use of the website beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable law.

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how personal information submitted through the website may be collected, used and handled.

Please review our Privacy Policy before submitting personal information.

Related page: Privacy Policy

14. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our website, services, operational practices or applicable legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after updated terms are published constitutes acceptance only to the extent recognized under applicable law.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute relating to the use of this website shall be subject to the jurisdiction of the competent courts, as determined under applicable law.

16. Contact Us

If you have questions about these Terms & Conditions, our website or our services, please contact Shivaay Clinic.

Shivaay Clinic

Vadodara Clinic
GF-1, Kanha Gold, Near Baroda Public School 2, Waghodia Road, Vadodara
Phone: +91 78620 40878